NCO Financial Systems

In case you are getting calls from the wonderful people at NCO Financial Systems. You should read some messages people have posted about this company. Apart from having to pay $1.5 million to settle Federal Trade Commission charges that it violated the Fair Credit Reporting Act (FCRA), there are also many many claims of state and federal violations of legislation like the Fair Credit Reporting Act (FCRA) and the Fair Debt Collection Practices Act (FDCPA).

The company purchases old debt from people like your cellphone provider, hospitals and the government for pennies on the dollar and then tries to collect it. You may have even already paid the bill, like I had, but that is really a minor irrelevant point. The reality is, much if not most of this debt is so old noone has any obligation to repay any of it, least of all not to NCO. Many people have been harassed for debt belonging to neighbors, relatives, old residents of the same address, and co-workers. Don’t pay NCO a penny.

If you receive letters or phone calls from NCO or phone numbers like
800-709-8625 or 888-804-3488 or 877-803-8009 or 800-541-2742 or 888-688-7929 or 800-445-4918 or 866-569-8956 or 800-218-1175 or 800-448-9576 or 800-684-8429 or 866-429-3592 or 800-976-8307 or 877-871-6484 or 800-735-6588 or 800-220-1942 or 877-778-1799 or 800-227-4000 or 800-807-7809 or 866-626-9112 or 866-425-8131 or 800-967-4100 or 877-252-4534 or 877-202-9074 or 888-691-8955 or 888-259-3021 or 800-437-7403 or
800-383-4761 or 866-360-9791 you should read this page about the Fair Debt Collection Practices Act. If NCO does anything wrong with you, you could be entitled to $1000 per infraction and they may have to pay your lawyer and possibly even your debt.

To halt their “contact”, send NCO a certified, return-receipt cease and desist letter (they throw away all faxes and non-certified letters). A sample letter might read (though, you must seek real legal advice, which I’m not):

This is to advise you that pursuant to the Fair Debt Collection Practices Act (“FDCPA”) 15 USC 1692c(c), you are hereby notified to immediately terminate any contact with me, or any members of my family or household, regarding any matter concerning the collection of a debt you allege is owed to your company or to your principal/customer/client. This notice shall include, but is not limited to written correspondence, as well as telephonic communication. This letter also verifies that I live at the address above, therefore, any further locator attempts would be a violation of the FDCPA.

Their address is:
NCO Financial Systems, Inc.
507 Prudential Rd
Horsham, PA 19044-2308

Is NCO calling you? Do you have a new NCO phone number or information? Please leave a comment and share it with the rest of us. Thanks!

NCO may or may not report your debt dispute with them on your credit report. It is important to make sure that if NCO puts anything on your credit report, all of the information is accurate, such as date of debt, last activity on account and the correct amount. That information is not always placed on all three major reports and your valid creditors usually only check one of these sources, so make sure you check all three (TransUnion, Equifax and Experian) for correct information.

Oh, and Miss Hill, thanks for calling ;)

Important! File a complaint with the Pennsylvania Attorney General – easy online form (NCO is a PA company and PA is investigating NCO)

P.S. The Pennsylvania Attorney General recently finished a big case against them, though the complaints continue.

More: 201-818-0316 202-607-2935 205-561-2455 205-561-2459 209-320-7604 215-441-3000 216-200-5188 240-210-7142 240-210-7150 240-241-7150 253-248-6405 267-352-3706 267-519-4001 290-210-7150 310-862-9083 313-444-2971 323-372-6326 408-538-5101 410-202-0066 410-202-0067 410-202-0069 416-932-4500 434-533-9062 443-205-1056 514-717-4395 517-780-0216 519-346-2500 559-272-6462 571-261-0072 603-589-7556 603-589-7558 609-373-1904 609-373-1906 609-373-1909 612-844-0919 614-717-2367 614-717-4395 614-827-7500 631-328-6485 631-440-2079 641-717-4395 650-230-1963 650-230-1968 703-656-9956 703-656-9959 704-522-4341 704-559-4979 707-307-4222 716-568-5810 757-209-2055 757-990-8982 763-200-6592 801-618-2058 804-234-9068 804-234-9071 804-952-9946 823 301-8125 832-301-8125 845-770-0069 888-579-0626 916-285-5535 918-878-2625 918-878-2627 919 913 0968 919-913-0968 951-289-4371 972-217-8339 1-888-609-2354 1-800-685-4343 1-888-785-1426 1-800-709-8625 1-888-804-3488 1-877-803-8009 1-800-541-2742 1-888-688-7929 1-800-445-4918 1-866-360-9791 1-877-202-9074 1-877-252-4534 1-800-967-4100 1-866-425-8131 1-866-569-8956 1-800-218-1175 1-800-448-9576 1-800-684-8429 1-866-429-3592 1-800-976-8307 1-877-871-6484 1-866-626-9112 1-800-807-7809 1-800-202-9074 1-877-778-1799 1-800-220-1942 1-800-383-4761 1-800-437-7403 1-888-259-3021 1-866-360-9791 1-888-691-8955 1-888-691-8955 1-800-735-6588 1-877-871-6484

Comments 2,279


  2. Received a call today at 3:28 PDT from 866-315-2497. Did not answer and they did not leave a message. I called back to see if anyone would answer, and a woman answered and asked my name. Only gave first name and she then said my last name (maybe my caller ID is not blocked as it should be?), and told me it was for two outstanding bills from LAFD for brush clearance. Told her that was incorrect, as I’ve never received a notice, and could she send me the backup…when she asked if it should be sent to xx address, it was my previous residence which I sold in 2005. Told her whatever she’s doing, not my responsibility.

  3. Constant calls for weeks. Called tonite wanting to verify birth date. Harassment. #8666370270

  4. I got an automated call from them this morning at 8:00. I called back to see what they had. I have referred them to my attorney. They have a program, through an attorney’s office, in Oregon that helps seniors and disabled with these kind of problems. It is called Help Eliminate Legal Problems for Seniors and Disabled. It is to stop all the harrassment calls, letters, etc. It also protects youfrom creditors illegally attaching your bank account and taking your Social Security & Pension income. It is my understanding that there are other states with similar programs. For information in Oregon 1-855-435-7787.

  5. Ever since I got this number, I get calls from them at least once a day. I do not answer calls from people I don’t know, and I do not return unknown calls if no voice mail is left. Numbers are 1-609-373-1904 — 1-763-200-6592 — 1-216-200-5188

  6. New number, I guess if you see a non 800 number they guess right, yup, I called it back and it’s NCOS. I didn’t know who it was until I searched and found this site. So here is another # to add to the growing list
    823 301-8125

  7. document all calls received, numbers, times and what or who they are trying to collect a debt from. Document all calls for several days, weeks, whatever then contact your State Attorney General. They will handle it.

  8. This company has call my work and cell phone in a matter to collect students loan and they tell me that if i dont make a payment they are going to take my wages. They call all the time and it is mind recking they call from 1-888-475-6741 which i noticed that number on another comment.
    what can i do to get this to stop.

    1. My student loans was discharged in a bankruptcy before the new law changed and there were no exception in the Judge’s discharge of my debts. I have told them repeatedly about this and I have told them where to go and how to get there and now they’re back.

      They quit for awhile after I filed my complaint with the CA attorney general.

  9. They are calling me at work and also calling my daughter who was a minor when she was listed on my account. What is the best way to handle them?New number is 18003502457.

  10. Get a robo call every week from NCO–got one this morning,–we are supposed to call and speak with “Sandy Thomas”. No debts here, don’t know what this is about. Will not ever call their numbers, if they can’t give us info, we’re not going to offer any! Ah, the hazards of a land line! Scary to hear that they are calling other peoples’ cell phones.

  11. I’m not get calls from NCO but I do however all of the sudden have a reporting on my credit report from them and do not know why. It is having an impact on my reports and would like it removed so what should I do?

    1. They are doing the same with me! I was looking on my credit report and i found that they were requesting my information few times and i would like toknow why they do that?

  12. Criminal. They stole $500 from my account. I have no clue how but they claim it was for collection on con Edison account… I never had.

    I filed fraudulent activity and changed my account.

  13. I have been getting calls from NCO too. I also get calls from other groups too. I don’t answer these calls, but they are so annoying. I also think something should be done when they call your cell or text you. Many people have a set number of texts per month or calls for their cell. This is one time I think the government needs to step in and stop these groups from bothering people.

  14. Get several calls a week from NCO Financial Systems asking that I return a call to them. This is regarding a bogus debt from Progressive insurance company. I have told them repeatedly that I cancelled the Auto-Insurance policy with Progressive several months ago, and have the cancellation letter to prove it. I contacted Progressive about the matter, and they agreed. NCO calls sometimes twice per day from several different numbers. May 25, 2012 9:09 am; May 29, 2012 2:51 pm; May 31, 2012 9:10 am; June 4, 2012 3:21 pm; June 5, 2012 5:12 pm; June 8, 2012 2:58 pm; June 11, 2012 6:07 pm; June 12, 2012 8:47 pm; June 13, 2012 8:22 am…..these are the last 9 calls. 3 calls in may only 6 days apart, first 4 in June 7 days apart (illegal according to Pa. law and NCO is a Pa. Company currently under investigation, they are only allowed 3 per week on LEGITIMATE debts.) 6 calls in June so far and only 9 days apart for a debt I do not even owe!!!! I Want it stopped!!!!

  15. I can give you some advise.
    1 to stop collection calls in any state get a tape recorder. A cheap one is the best.
    2 Paper trail write them a letter very firm that states they are to cease all phone calls to you and anything they have to say put it in writing,
    3 change your phone number and unlist it Pay the $10 to Zaba to remove all reference to where you live You can find that on
    take them to Attorney Generals office. Pay Pals not a financal institution or s bank . If you can get into your account remove your Social Security Number and Change your banking accounts and any cards linked.

  16. I have gotten a few calls now from 800-448-9570. Each of which they hang up when i answer the phone. I call back to see who they are and it is definitely NCO. I do not have ANY outstanding debts therefore should not be receiving calls from an organization as such.

  17. NCO is calling my house constantly and we don’t even owe any debts! We pay all our bills and never miss our payments. However about a year ago, we were receiving phone calls from someone leaving messages pertaining to my husbands sister who owes a debt.
    They just started bothering us about a couple weeks ago. We blocked all their calls and yet they still won’t leave us alone about her debt! Is that even legal?

  18. Still coming; calls from 800-448-9570 – female keeps leaving hard to understand message talking in light speed. I list this number here since I barely understood NCO spoken on the message.

  19. so far i do not hear of any one being sued so I have to wonder if this is a scam. They are only allowed 2 calls in a 7 day period under the FDCPA law so they can be sued. Either send them a cease and decist order certified with a return receipt or be smart enough to not answer or respond to their calls. Calling back only makes their day.

  20. I have received Five calls from NCO. The last# they clled from is 1- 205- 561- 2459. All the callers had a foreign ( Indian) accent. I have never heard of the person they are looking for and I told them that Five times. I,m keeping a record of their calls so I have ammunition to get them good.

  21. got a call from 603-589-7556 not for me but I knew the name. I have been just letting call go to messages but they never leave one. Thats crazy!

  22. I am receiving multiple phone calls from NCO Financial up to 5 calls per day, every day of the week Monday through Saturday!
    Numbers are 1-800-448-9570 and 1-716-568-5810 . The phone number for calling them back is 1-877-233-2705.

  23. I am receiving multiple phone calls from NCO Financial up to 5 calls per day, every day of the week Monday through Saturday!
    Numbers are 1-800-448-9570 and 1-716-568-5810 .
    Same as above: “sometimes three times within 10 minutes. I usually let it go to voice mail. Sometimes they leave a message, sometimes they don’t”. The phone number for calling them back is 1-877-233-2705.

  24. Just received a message on voicemail last night to call 800-334-0626 and ask for Diane Myer. The message didn’t even indicate who the call was for. Has anyone had this same experience and had a message to call this person? Thank you.

  25. They called me on my cell phone The number on the caller ID showed as 614-717-4395. The person that called was looking for a relative and claimed that the relative had applied for a job with them and gave me as a reference. They were missing some info and the phone number they had for the relative was not a good number. They wanted to know if I knew the person and if I had their phone number. I got the person’s name and number and told her I would call her right back. The number she gave was 800-388-4519. I called it and it is NCO Financial. So I googled the name and look what I found.

  26. Was left a message today by NCO (first time I ever heard of them) to call “Pam Shaw” at 1-800-785-1526. Like others, I have no outstanding debts. They did not identify the alleged creditor or amount, which seems to be illegal. I filed a complaint just now online with the PA AG.

    I have no intention of calling them back. I may send a certified cease and desist letter. Glad I did a search to find this info!

  27. NCOFS cause my bank account tobe over drowned, every couple of days they try to get $85.00 out of my account which is $35.00 dollars everytime this is causing a problem for me with my bills I need to pay . What is so bad I do not know who this is. This company did not give the bank a phone just some numbers and letters . I did not give this company authorasation to go into my bank account. OVER DROWN HELP!

    1. Call your bank and tell them that you didn’t authorize the transactions. They may have to open a new account for you and close your old one so that NCO no longer has a valid account number to keep charging you at. And make sure you’re adamant about the fact you never authorized the company in the first place. The bank should then dismiss all your overdraft fees. If they don’t, get a different bank. I recommend a credit union, but that’s just my opinion. Good luck!

    2. File a formal complaint with your state banking commission and the OCC office in Texas.

  28. Oh boy have I gotten calls from NCO! Tons, for months- everyday! I know it’s for outstanding bills from more than 10 yrs ago. However, just 2 weeks ago I received an email of a scanned letter from my last landlord- I moved from there 7yrs ago- for writ of garnishment.
    They’ve gone to a judge and are now garnishing my wages. As you can imagine I’m pretty pissed off about it but not sure I can do much at all. They are taking 25% of my pay weekly, argh!

    1. Check to see what is the statute of limitations on a time barred debt. Contact the following agencies about this illegal garnishment.

      1) Your state attorney general

      2) PA state attorney general

  29. I too had the number for a Nicole Irvin#800-709-8625 call me. When I called the number back – I got a representative on the phone & asked for them to take my number off of their call list. He said he would – it will take 24 hours – and then he asked if a certain person was available. A guy that worked here over ten years ago. My advice – call the number & ask them to put you on their Do Not Call List. Good luck!!

  30. I have done everything in my power ,,, even went to money management

    i think the bank of america passed this bill on to nco,,,,, after working with them for years ,,,, our bills were paid until they threw 30 % interest on ….
    just would not work with us,,,,, everyother account did work with us.
    sad but true,,, nco is threating me with a law suit….

  31. I have been receiving phone calls (back to back) at work and on my cell phone from 1-866-290-3164 and 888-475-6741. The rep is named Ms. Pritchard and she has been harassing me at my job for the last month. I believe that it’s regarding student loans, however; I was working with the DOE on this matter. She has left back to back messages and even had one of my employees transfer her to my boss; he in fact sent her to my phone instead. Isn’t there a law prohibiting them from this type of harassment. Does the consumer have any recourse for this action? I’m thinking of sending a cease and desist letter to the? Please let me know how you have handled this situation.

  32. They are calling my cell phone for my step brother but the number they called me an my mom is 215-441-3000

  33. they keep calling for someone who has never lived here! I am sure it is for my ex’s wife…. so not my problem! sick of getting these calls…

  34. I am getting calls at least twice a day from this number for someone who is not me and has never owned this phone. I get automated voicemails if I don’t pick up. I have tried to connect to them to tell them to stop calling me, but I get an automated system runaround.
    Some days they will call as much as 8 times a day with the same message every time. This is ridiculous and has been going on for nearly 2 weeks. The number they call me from is 800-709-8625.

  35. been getting calls for more than 3 weeks now from a Bernard Soros from NCO. the number they ask me to call is : 1800-350-2457. people just have no shame in this world all for the greed of money.

  36. Have begun getting calls this week from NCO are a student loan I have and which is defaulted. I am no longer living in the US and not a US citizen….I spoke to them earlier tell them to send me paperwork so that I can set up a plan. To be honest I not sure if they even have justritiction in my country

  37. NCO Financial Systems, Inc. – (800) 303-1995 – bothering me again – decided to check them out and found this site. Thank you. Dealt with them in the past due to a credit card debt- so I paid .. and guess what – although the account was paid (???) it still shows up on my bank statement as a balance owed. No one bothers me for that one and I will check it out – but… did the bank really get paid? Update to follow.

  38. I got a call from 800-824-9392 however when you call back they can not take your call. odd

  39. I have been bombarded with phone calls from NCO. Number shows 800-709-8625. The name she gives to call back is Nichole Irvin. I do not owe any bad debts. Besides that my credit score is very high. Besides that my wife has had 16 surgerys and is now recoperating from the latest one. I am 77 and my wife is 76. I don’t need these calls. Does anybody think I can be added to the list of the many lawsuits against these people. Think I will ask my lawyer. I have a lawyer that just LOVES to go after compaines like this. May the best man, (or company), win.

  40. Have been getting calls from NCO Financial off and on since Feb. 28. They always leave a message, to call back to phone # 888-871-8464. The first time they called from 800-448-9570. From Feb. 28 until March 7 — just over a week — there were no more calls. Then on March 7 they called with the 888-871-8464 number showing in the caller ID, as it has on each additional call. Since then, they have called on March 13, March 15, and again today, March 16. Each time they leave a message to call “Dan Radechak,” though the voice and accent differ, and today it was a female who told us to call Dan back. They give some sort of ID number to use when calling back.

    I am not in the habit of making telephone calls to people who make unsolicited calls to me. Sounds like a scam, as we do not have any debt we are aware of, and all our credit cards are paid up. So, let them send us some first-class mail detailing their business with us, and giving us an account number and an address to which we can correspond.

  41. They have been calling me up to six times a day for months, sometimes three times within 10 minutes. I usually let it go to voice mail. Sometimes they leave a message, sometimes they don’t. A couple times I actually answered my phone, and IT WAS STILL A RECORDING telling me to call them. I won’t call anyone back who has a recording when I answer the phone live!!

  42. NCO just started calling again! Don’t know why this time but I have a feeling that they are attempting to collect on a fraudulent transaction. I sent them all my documentation last summer including the police report and not it has begun..they are calling me from 1-866-853-4965. Called back and this person’s mailbox if full, go figure? Then transferred to another agent but was on hold for a while then hung up. Also, I have and address in Wilmington DE 19820 PO BOX 15372.

  43. Calling sons phone, from 888-853-6950, wouldn’t say who they were or reason for call, extemely rude and evassive

  44. Received 2 calls this week from the following number (800-786-9330), claiming to be from NCO Financial Systems, Inc. and basically indicating their intent on collecting a debt. Just like the others mentioned on previous comments. If no one can stop these folks even after submitting a cease/desist letter, why even go through the drill? I’m located in Ohio and if NCO Financial is not even being supported by the Pennsylvania lawmakers, what makes you think it can be taken care of in Ohio? I believe we’re all looking for a sure fire fix to these harrassment calls. You also mentioned that you could receive $1000 per harrassment. Did anyone get any compensation regarding their harrassment calls? Sure would like to hear from others out there concerning this situation.

  45. I just started receiving calls from NCO during the last week. They’ve called about three times so far. The number is 877-273-3495. It goes “This is an attempt to collect a debt . . .” then tells me to call someone at some number, then repeats that they are attempting to collect, and hangs up. I never had time (or inclination) to catch the name and/or number, but having just gone through bankruptcy I know that any alleged debt must be bogus. I’ve been through my financial history with a fine tooth comb over the last two years, and any debt has been discharged. Still, I realize that I can’t just ignore this even though the last thing I want to do is get sucked into another money debacle.

  46. got a call from NCO Financial Systems Inc at (614) 717-4395. Love t hear any others who got called from this number. Also any further advice would be great. Thanks

    1. I am receiving calls at my place of work but they never leave a message, its just silence and then hang up.

Jump into the conversation. What's on your mind?